tayagm Frequently Asked Questions

tayagm requires a valid government-issued ID for KYC verification — accepted documents include a Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID, or PRC ID. You may also be asked to submit a selfie holding your ID and proof of address such as a recent utility bill or bank statement. All documents must be clear, unedited, and currently valid.

In most cases, tayagm completes KYC verification within 24 to 48 hours of document submission. During peak periods or if additional information is required, the process may take up to 72 hours. You will receive an email notification once your account is approved. Deposits are available immediately after registration, but withdrawals require completed KYC.

Go to the tayagm login page and click "Forgot Password." Enter the email address or mobile number linked to your account, and you will receive a one-time password reset link. The link is valid for 15 minutes. If you do not receive the reset email, check your spam or junk folder. For further assistance, contact tayagm live support, available 24/7.

No. tayagm strictly enforces a one-account-per-player policy. Opening multiple accounts is a violation of tayagm's Terms and Conditions and may result in permanent account suspension and forfeiture of all balances. If you believe a duplicate account was created in error, contact support immediately so the issue can be resolved without penalty.

To permanently close your tayagm account, contact the support team via live chat and request account closure. Ensure any remaining balance is withdrawn before submitting your request. Alternatively, if your reason for closing is gambling-related, tayagm encourages you to consider the self-exclusion option first, which is specifically designed to protect players experiencing difficulties. Account closure requests are processed within 5 business days.

GCash deposits on tayagm are processed instantly in real time. Once you confirm the transaction in your GCash app, the funds appear in your tayagm wallet within seconds — no waiting, no delays. GCash is the most popular and convenient deposit method for Filipino players and is available around the clock. There are no additional fees charged by tayagm for GCash deposits.

GCash and PayMaya withdrawals from tayagm are typically processed within 1 to 3 hours, and often faster during regular business hours. Bank transfers to BPI, BDO, and Metrobank are processed within 1 to 3 business days depending on your bank's clearing schedule. All withdrawal requests require completed KYC verification. tayagm does not charge withdrawal fees, though your bank may apply standard transfer fees.

The minimum withdrawal amount on tayagm is ₱200 PHP for e-wallets such as GCash and PayMaya. For bank transfer withdrawals via BPI, BDO, or Metrobank, the minimum is ₱500 PHP. There is no maximum withdrawal limit for verified accounts in good standing, though large withdrawals may be subject to additional security review as part of tayagm's anti-money laundering compliance procedures.

Yes, tayagm accepts deposits via 7-Eleven through the CLiQQ payment service. Simply select 7-Eleven as your deposit method in the tayagm cashier, generate a payment code, then present it at any 7-Eleven branch nationwide to complete your transaction. 7-Eleven deposits are typically credited to your tayagm account within 30 to 60 minutes after payment confirmation.

tayagm does not charge any platform fees for deposits or withdrawals. Your full deposited amount is credited to your gaming wallet. However, third-party fees may apply depending on your chosen payment provider — for example, some banks charge inter-bank transfer fees for outgoing transfers. We recommend checking with your bank or e-wallet provider if you are unsure about their fees.

Yes, tayagm features a full live casino lobby with real dealers streaming in real time. Available games include Live Baccarat, Live Roulette, Live Blackjack, Live Sic Bo, and various live game show formats. The live casino is accessible 24 hours a day. Tables are available across a range of bet limits to suit both casual players and high-rollers across the Philippines.

Yes, tayagm includes online sabong (cockfighting) as part of its sports and specialty betting offering. Filipino players can watch live sabong streams and place bets on matches in real time. tayagm's sabong section is operated in compliance with applicable Philippine regulations. Sabong is a deeply rooted cultural tradition in the Philippines, and tayagm is proud to offer it as part of its locally focused platform.

Yes, tayagm's sports betting section covers PBA (Philippine Basketball Association) games, as well as the NBA, UFC, boxing, football, and other major international sports. You can place pre-match bets and live in-play bets on a wide range of markets. tayagm offers competitive odds and a clean, easy-to-navigate sportsbook interface that works on both desktop and mobile.

RTP (Return to Player) percentages vary by game title and provider. On tayagm, most slot games carry RTPs between 95% and 97%, which are industry-standard rates. The RTP for each game is displayed in the game's information or paytable section. Higher RTP games return a greater percentage of total bets to players over time, though results in individual sessions vary due to the random nature of slot mechanics.

Yes, the tayagm platform is fully optimised for mobile play. The website is responsive and works smoothly on Android and iOS devices through your mobile browser — no app download is required. All game categories including slots, live casino, bingo, sabong, and sports betting are fully accessible on mobile. Players in Manila, Cebu, Davao, and across the Philippines regularly play on their smartphones.

Wagering requirements (also called rollover requirements) specify how many times you must bet your bonus amount before the bonus funds can be withdrawn as cash. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place ₱20,000 in total bets before cashing out. On tayagm, the specific wagering requirement for each bonus is clearly stated on the Promotions page. Always read the terms before claiming.

Yes, most tayagm bonuses have an expiry window — typically 7 to 30 days from the date of activation, depending on the specific promotion. If wagering requirements are not completed within the validity period, the bonus and any associated winnings are forfeited. The exact expiry period for each bonus is stated in the promotion's terms and conditions on the tayagm Promotions page.

Yes, tayagm rewards regular players through a tiered loyalty program. As you accumulate play points by placing real-money bets across any game category — slots, live casino, sports betting, sabong, or bingo — you progress through loyalty tiers that unlock increasingly valuable benefits. These benefits include enhanced deposit bonuses, faster withdrawal processing, dedicated account managers, and exclusive high-roller promotions. Check the Promotions page for current loyalty program details.

The minimum age to register and play on tayagm is 21 years old, in accordance with Philippine law and PAGCOR licensing conditions. Age verification is conducted as part of the mandatory KYC process for all accounts. tayagm takes its age restriction obligations seriously — any account found to belong to a player under 21 will be immediately suspended and all funds returned.

tayagm offers a self-exclusion tool that allows players to suspend their account for a set period — options include 6 months, 1 year, 3 years, or indefinitely. To activate self-exclusion, go to the Responsible Gaming section of your account settings or contact tayagm's 24/7 live support team. Once activated, self-exclusion cannot be reversed within the chosen period. tayagm also notifies PAGCOR's national exclusion register on request.

tayagm offers 24/7 customer support via live chat, which is accessible directly from the website. Live chat is the fastest way to get help with account issues, payment queries, bonus questions, or responsible gaming requests. You can also reach the team by email at [email protected]. tayagm's support staff are trained in both standard customer service and responsible gaming assistance, and respond in English.