Terms & Conditions

These Terms & Conditions ("Terms") govern the relationship between tayagm ("the Platform", "we", "us", "our") and any individual ("you", "the Player", "the User") who accesses, registers on, or makes use of any service available at tayagm.ws and all associated subdomains and mobile applications.

By completing the registration process, clicking "I Agree", or otherwise making use of any part of the tayagm platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to any part of these Terms, you must not register an account or use any service offered by tayagm. Continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.

These Terms were last updated on 1 January 2026 and supersede all previous versions. The current version is always available at tayagm.ws/terms-conditions.

To register and maintain an account on the tayagm platform, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout the life of your account:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style online gambling as prescribed by Philippine law and PAGCOR regulations. tayagm strictly enforces this requirement through KYC identity verification.
• You must be a natural person — corporate entities, trusts, partnerships, and other legal persons may not register player accounts.
• You must be physically located within a jurisdiction where accessing online gambling services of this nature is not prohibited by applicable local law at the time of play.
• You must not be a current employee, contractor, officer, director, or immediate family member of an employee of tayagm or any of its affiliated entities, game providers, or payment processors.
• You must not have been previously self-excluded from the tayagm platform or any other PAGCOR-regulated gaming platform through an active self-exclusion order.
• You must not be registered on any national problem gambling exclusion list maintained by PAGCOR or any equivalent Philippine government authority.

To access any real-money feature of the tayagm platform, you must complete the full account registration process, which includes submission of accurate personal information and completion of Know Your Customer (KYC) identity verification.

Registration requirements: You must provide your full legal name as it appears on your government-issued ID, your date of birth, a valid email address, a Philippine mobile number, and a current residential address within the Philippines. All information provided must be accurate, complete, and kept up to date.

KYC verification: tayagm is required under PAGCOR regulations to verify the identity of all registered players before processing withdrawals and, in certain circumstances, before enabling full gameplay access. Acceptable KYC documents include:

• Philippine National ID (PhilSys)
• Passport (Philippine or foreign, if applicable)
• Driver's Licence issued by the Land Transportation Office (LTO)
• Social Security System (SSS) ID
• Professional Regulation Commission (PRC) ID
• UMID (Unified Multi-Purpose ID)

tayagm may request additional documentation at any time, including proof of address (utility bill or bank statement dated within 90 days) and source of funds documentation for high-value accounts. Failure to provide requested documentation within the specified timeframe may result in account suspension and withdrawal delays.

One account per player: Each individual may hold only one active tayagm account. If tayagm determines that a player is operating multiple accounts — whether under the same or different identifying information — all associated accounts will be suspended pending investigation. Any balances or winnings in duplicate accounts may be voided.

All funds deposited into your tayagm account are held in Philippine Peso (PHP). tayagm does not accept deposits in foreign currencies or cryptocurrency. The following deposit methods are currently accepted:

• GCash — instant settlement under normal network conditions
• PayMaya (Maya) — instant settlement under normal network conditions
• BPI Online Banking — settlement within one Philippine banking business day
• BDO Internet Banking — settlement within one Philippine banking business day
• Metrobank Online — settlement within one Philippine banking business day
• 7-Eleven (CliQQ / Over-the-Counter) — settlement typically within two to four hours of confirmed payment

Minimum and maximum deposit amounts per transaction are set by the platform and may vary by payment method. Current limits are displayed at the time of deposit. tayagm reserves the right to amend deposit limits at any time.

All deposits are subject to anti-money laundering (AML) screening in compliance with Philippine AML laws and PAGCOR requirements. tayagm may place a temporary hold on deposited funds pending AML review for transactions that trigger internal monitoring thresholds.

Withdrawal requests may be submitted at any time through the tayagm account dashboard, subject to the following conditions:

• Your KYC verification must be fully approved before any withdrawal is processed.
• The withdrawal amount must not exceed your verified available balance after any applicable wagering requirements have been met.
• Withdrawals will only be processed to a verified payment method registered in your own name.
• The minimum withdrawal amount per transaction is displayed in the withdrawal interface and may vary by method.
• tayagm reserves the right to apply additional identity verification checks for withdrawal requests above defined thresholds, in compliance with PAGCOR AML guidelines.

Processing timeframes: tayagm aims to process approved withdrawal requests to GCash and PayMaya within one to three business hours under normal operating conditions. Bank transfer withdrawals to BPI, BDO, and Metrobank are typically processed within one Philippine banking business day. These timeframes are targets and not guarantees — actual settlement may be affected by payment processor or bank processing schedules outside of tayagm's control.

tayagm reserves the right to delay or suspend a withdrawal if the account is under investigation for a breach of these Terms, suspected fraud, AML concerns, or unresolved KYC issues. In such cases, tayagm will notify the player via the registered email address and provide a reasonable timeline for resolution.

tayagm offers various bonuses, promotional credits, free spins, and incentives to eligible registered players from time to time. All promotional offers are subject to these general Terms and any specific bonus terms published alongside each individual offer. In the event of a conflict between general Terms and bonus-specific terms, the bonus-specific terms shall prevail for that offer.

General bonus conditions that apply to all offers unless otherwise stated:

• Bonuses are available to verified players who have met the eligibility criteria specified in the individual offer.
• A wagering requirement must be completed before any bonus funds or bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in the offer terms.
• Bonus funds must be used within the validity period stated in the offer. Unused bonus funds expire automatically at the end of the validity period.
• Only one welcome bonus may be claimed per player, per household, per device, and per IP address.
• Bonuses are non-transferable and hold no cash equivalent outside of the wagering process.
• tayagm reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, provided that existing active bonuses already credited to a player's account will be honoured under the terms in effect at the time of crediting.
• Any attempt to exploit bonuses through techniques including but not limited to arbitrage betting, matched betting using bonus funds, or systematic low-risk wagering patterns designed to clear wagering requirements without genuine gameplay intent may result in bonus cancellation and account review.

All games available on the tayagm platform are operated in accordance with the rules specific to each game category. By participating in any game, you acknowledge that you have read and understood the applicable game rules and accept that the outcome of each game is final once the game round is completed and settled.

Game integrity: All tayagm slot games use certified Random Number Generator (RNG) technology supplied by licensed game providers. Live casino games are operated from certified studios with dealing procedures subject to independent audit. tayagm does not alter, manipulate, or selectively apply any game outcome in a manner that benefits the platform at the expense of individual players.

Technical errors: In the event of a technical fault, disconnection, or system error during a game round, tayagm's system logs will be used to determine the state of the game at the point of interruption. Where a game round cannot be completed or the outcome cannot be reliably determined, the wager placed for that round may be refunded at tayagm's discretion. tayagm is not liable for any losses arising from technical failures caused by your internet connection, device, or browser.

Sports betting: All sports bets are subject to the specific rules of the tayagm sportsbook, including rules governing void bets, postponed events, partial results, and in-play wagering. Coverage includes the PBA, NBA, UFC, international football, boxing, and other events as published on the platform. tayagm reserves the right to suspend betting markets, adjust odds, or void bets in circumstances that compromise the integrity of an event.

Sabong: Access to the sabong section of the tayagm platform is subject to additional eligibility requirements and PAGCOR-specific regulations governing online sabong. Players must confirm their eligibility and physical location within the Philippines before participating. Sabong event results are final once officially declared by the sabong operator.

The following conduct is strictly prohibited on the tayagm platform and constitutes a material breach of these Terms. tayagm reserves the right to suspend or permanently close any account engaged in prohibited conduct and to pursue all available legal remedies:

• Registering an account if you are under 21 years of age or otherwise ineligible under Section 2 of these Terms.
• Registering or operating more than one account on the tayagm platform.
• Providing false, incomplete, or misleading information during registration or KYC verification.
• Using the platform for any money laundering, fraud, or financial crime purpose.
• Using software, bots, scripts, artificial intelligence tools, or any automated means to place bets, exploit game mechanics, or manipulate platform systems.
• Exploiting software bugs, errors, or vulnerabilities in the tayagm platform to gain an unfair advantage. Any such vulnerability must be reported to tayagm support immediately.
• Colluding with other players in live casino games, poker, or any other multiplayer format to gain an unfair advantage over other participants.
• Engaging in match fixing, insider betting, or any conduct that compromises the integrity of a sporting or gaming event covered by the tayagm sportsbook.
• Sharing your account credentials with any third party or allowing another person to operate your account.
• Accessing or attempting to access the accounts of other players without authorisation.
• Using the platform in any manner that violates applicable Philippine law, PAGCOR regulations, or any other applicable legal requirement.

All content available on the tayagm platform — including but not limited to the tayagm brand name, logo, website design, software, game content, text, graphics, audio, video, and all other materials — is either owned by tayagm or licensed to tayagm by third-party providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the tayagm platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any tayagm content without prior written consent.
• Reverse engineer, decompile, or disassemble any part of the tayagm software or platform.
• Use the tayagm brand name, logo, or any associated intellectual property in any manner that could imply an endorsement or commercial relationship without explicit written authorisation.
• Create derivative works based on any tayagm content or platform feature.

Any unauthorised use of tayagm intellectual property constitutes infringement and may result in legal action. This licence terminates automatically upon closure of your tayagm account for any reason.

To the maximum extent permitted by applicable Philippine law, tayagm's total cumulative liability to you for any claim arising out of or related to your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount of deposits made by you to your tayagm account in the 30-day period immediately preceding the event giving rise to the claim.

tayagm shall not be liable for any of the following categories of loss, regardless of whether such loss was foreseeable or whether tayagm had been advised of the possibility of such loss:

• Loss of profits, revenue, or business opportunity.
• Loss arising from decisions made on the basis of information presented on the tayagm platform.
• Loss arising from internet connectivity failures, device failures, or third-party service outages outside of tayagm's direct control.
• Loss arising from a force majeure event, including natural disasters, government actions, PAGCOR regulatory actions, acts of war, or pandemic-related disruptions.
• Indirect, consequential, special, or punitive damages of any kind.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Philippine law.

tayagm collects, processes, and stores personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its implementing rules. The full details of how tayagm handles your personal data — including what data is collected, how it is used, how long it is retained, and what your rights are — are set out in the tayagm Privacy Policy, which is incorporated into these Terms by reference.

By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key processing activities that are necessary for the operation of your account include:

• Identity verification and KYC processing in compliance with PAGCOR and AML requirements.
• Transaction processing, fraud detection, and AML monitoring.
• Customer support communication and dispute resolution.
• Responsible gaming monitoring and intervention where applicable.
• Regulatory reporting to PAGCOR as required by our operating licence.

tayagm will not sell your personal data to third parties for marketing purposes. Data may be shared with regulated third-party processors (such as KYC verification providers and payment processors) under strict data processing agreements that comply with the Data Privacy Act of 2012.

tayagm is committed to promoting responsible gambling practices in accordance with PAGCOR's responsible gaming framework. The following responsible gaming tools are available to all registered players from within the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you deposit into your tayagm account. Limits take effect immediately upon setting and cannot be increased within the applicable cooling-off period.
• Loss Limits: Define a maximum net loss amount per time period. When the limit is reached, further gameplay will be restricted until the period resets.
• Session Time Reminders: Configure notifications that alert you when you have been playing for a specified duration.
• Cooling-Off Period: Temporarily suspend your account for a defined period (minimum 24 hours) to take a break from gambling without full self-exclusion.
• Self-Exclusion: Permanently or indefinitely close your account and block all access to the tayagm platform. During self-exclusion, all marketing communications are suspended and re-registration attempts will be blocked.

All responsible gaming tools are available without needing to contact customer support. If you feel that your gambling may be causing harm to yourself or others, tayagm strongly encourages you to use these tools and to seek assistance. Further information is available on the tayagm Responsible Gaming page.

tayagm reserves the right to amend, update, or replace these Terms at any time. Amendments may be made for reasons including, but not limited to, changes in PAGCOR regulations, updates to Philippine law, changes to platform features, or corrections to existing provisions.

When material amendments are made, tayagm will notify registered players via the email address on file at least 14 days before the amended Terms take effect, unless a shorter notice period is required by regulatory instruction. The updated Terms will also be published at tayagm.ws/terms-conditions with the revised effective date clearly marked.

Continued use of the tayagm platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting tayagm customer support via live chat.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. The courts of the Philippines shall have exclusive jurisdiction over any dispute, claim, or matter arising out of or in connection with these Terms or your use of the tayagm platform, except where PAGCOR's dispute resolution procedures apply as the primary mechanism.

Dispute resolution process: In the event of a dispute between you and tayagm, the following process applies:

1. Step 1 — Contact Support: Submit your complaint via live chat or by email to [email protected]. tayagm customer support will acknowledge your complaint within 24 hours and provide a substantive response within five Philippine business days.
2. Step 2 — Escalation: If you are not satisfied with the response from customer support, you may request escalation to the tayagm compliance team. The compliance team will review the complaint and provide a final internal decision within 10 Philippine business days.
3. Step 3 — PAGCOR: If your dispute relates to a matter within PAGCOR's jurisdiction and you remain unsatisfied after exhausting the internal dispute resolution process, you may refer the matter to PAGCOR through its official complaint and regulatory channels.

Participation in the internal dispute resolution process does not waive any legal rights you may have under Philippine law.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, you may contact the tayagm compliance and support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the tayagm platform. This is the fastest way to reach our support team for time-sensitive matters.
• Email: [email protected] — for formal written enquiries, complaints, and legal correspondence. tayagm aims to respond to email enquiries within two Philippine business days.

For matters specifically related to PAGCOR regulatory compliance, licensing, or official regulatory correspondence, please indicate this clearly in your communication so that it can be directed to the appropriate team without delay.